FAQ
Frequently Asked Questions (FAQ)
General Questions
Q: What services does Compton Services offer?
A: We offer a range of professional cleaning services, including commercial cleaning, deep cleaning, carpet cleaning, and specialty cleaning services.
Q: How can I get a quote for your services?
A: You can get a quote by visiting our website and filling out the quote request form, or by contacting us directly via phone or email.
Q: What areas do you serve?
A: We serve a wide range of areas. Please check our service area page or contact us to see if we cover your location.
Booking and Scheduling
Q: How do I book a service?
A: You can book a service through our website by filling out the booking form, or you can call or email us to schedule an appointment.
Q: What is your cancellation policy?
A: We require 24 hours notice for cancellations. If you need to reschedule or cancel, please contact us as soon as possible to avoid any cancellation fees.
Q: Can I schedule a recurring service?
A: Yes, we offer recurring services on a weekly, bi-weekly, or monthly basis. Please contact us to set up a schedule that works best for you.
During the Service
Q: Do I need to be home during the cleaning?
A: No, you do not need to be home during the cleaning. However, we do require access to your home, so please make arrangements for key or entry instructions if you will not be present.
Q: What if I am not satisfied with the service?
A: Your satisfaction is our priority. If you are not satisfied with our service, please contact us within 24 hours, and we will make it right.
Q: Do you bring your own cleaning supplies and equipment?
A: Yes, we bring our own professional-grade cleaning supplies and equipment. If you have any special requests or preferences, please let us know in advance.
Payment and Pricing
Q: What forms of payment do you accept?
A: We accept various forms of payment, including credit/debit cards, checks, and electronic transfers. Payment details will be provided upon booking.
Q: How are your prices determined?
A: Our prices are determined based on the type and size of the service requested. For a detailed quote, please contact us or fill out the quote request form on our website.
Q: Are there any hidden fees?
A: No, we believe in transparent pricing. All fees will be discussed upfront before any service is provided.
Safety and Security
Q: Are your cleaners insured and bonded?
A: Yes, all our cleaners are fully insured and bonded for your peace of mind.
Q: What measures do you take to ensure the safety and security of my home?
A: Our team undergoes thorough background checks and training. We also follow strict protocols to ensure the safety and security of your home during our services.
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.